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Health Care InfoLine
All
of us are concerned about health, wellness, prevention, and fitness.
But where do you get reliable answers to all of your questions? Your
Vantage Concierge can help, with dependable information to guide
members through the maze of choices they face.
 When members are confused by
medical
terms or having trouble understanding their doctor's explanations, the
Vantage Program can help. Nurses, counselors, and dieticians are
available by phone to address members' medical, pharmaceutical, and
nutritional concerns, providing expert answers and explaining terms and
concepts clearly and simply.
 For
example, suppose a doctor has recommended a surgical procedure and the
member is not sure he or she fully understand the benefits and risks.
The Vantage Concierge will help the member get the facts and better
understand their medical options. They'll work with the member, too, on
decision-making strategies and help the member make informed decisions
about medical care.
 When
necessary, the Vantage Concierge can direct members to other
pre-screened resources in your area. We will also give you valuable
tips for talking to physicians, written information, and resource
materials.
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